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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A context menu will show up. It contains detailed info about all the operations that you can carry out on the page in question. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge variety of instructional videos clarifying how to work with our Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you are looking for, have a peek at our extensive Frequently Asked Questions section, which covers questions asked by real users and provides real solutions. We periodically update our Frequently Asked Questions section with new articles so as to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, we have a excellent team of technical support engineers available 24/7 and ready to help you with any question. Each support ticket you send will be replied to in less than 1 hour (the average ticket response time being approximately twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 298075

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com